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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dawn Christina

January 16, 2023

5  out of  5 rating by Dawn Christina
"Love this agency. Everyone is always so friendly! I've been a customer for a few years now and won't be switching anytime soon."

Janery Francois

January 11, 2023

5  out of  5 rating by Janery Francois
"State Farm Warner Agency is the best by far in Michigan, Danielle and the Staff has Excellent Customer Service and very knowledgeable in all types of insurances. This is my family that make sure my needs are meet with the right types of insurances!!!❤️❤️❤️"

Lorraine P

January 6, 2023

5  out of  5 rating by Lorraine P
"Simply the best, most professional, knowledgeable, service. Excellent company, excellent agency!"

Franco American.

January 3, 2023

5  out of  5 rating by Franco American.
"Love Joan for 22 years now"

Wendy Leopold

December 9, 2022

4  out of  5 rating by Wendy Leopold
"We have had many policies over many years with Joan Warner."


December 7, 2022

4  out of  5 rating by KARLA G
"Best Insurance Agency!! They make you feel apart of the neighborhood family! Jacob is the best and he is relatable! I appreciate all the staff!"

Lisa Sievert

November 28, 2022

5  out of  5 rating by Lisa Sievert
"The entire staff at the Joan Warner SF agency is excellent. My claim took some unexpected turns and everyone was supportive, efficient, and communicative. I felt like I had support all the way through the process."

Christie Stout

October 19, 2022

5  out of  5 rating by Christie Stout
"I’ve been a customer with Joan for 9 years. Every time I call there is a cheerful voice on the other end of the line they have always been helpful. I highly recommend them."

Zhoe Brogan

September 2, 2022

5  out of  5 rating by Zhoe Brogan
"Such a great agency! I can say nothing but great things about Ms. Warner!"

Larry Arbour

September 1, 2022

5  out of  5 rating by Larry Arbour
"Very reasonable auto insurance rate!!"

Bruce Monnier

August 3, 2022

5  out of  5 rating by Bruce Monnier
"Quick service, good results fair pricing"

Robin “Drummerboy” Kafcas

May 24, 2022

5  out of  5 rating by Robin “Drummerboy” Kafcas
""I've "Always Had A Very "Pleasant/Great" "Experience With This Buisness/Insurance Company," and, "Will Continue To Always Do So." "I Would Also Highly Recommend "All" Of The "Very Friendly and, Professional" Staff, Of, "In Particular, "Miss, Joan Warner, ("Love The B' Day & X- Mass Cards That They Send Me, Every Season Too, A Definate Plus"),"Miss, Kathy Monette, and, "Mr., Jacob Mark."👍 😊 ☮️"

John Sellek

January 26, 2022

5  out of  5 rating by John Sellek
"Lorrayne has been an amazing help in getting my car repaired. Through a four-month delay in repair due to the supply chain crisis, she has never forgotten us and always pushed for resolution on our behalf. It’s the kind of service we rarely see anymore. I strongly recommend her and the Joan Warner Agency."

Patricia Chambers

January 7, 2022

3  out of  5 rating by Patricia Chambers
"State Farm Livonia -Joan Warner -Agent is ok. Nothing special about this location. The staff is good. I currently am NOT happy with State Farm Insurance. Since my original agent retired, 6 years ago, we have been bounced around all over the place, without being asked. The prices of policies are NOT cheap, so buyer beware, shop around. Or rather, ask someone that can refer you. Good Luck"

steve j.

September 27, 2021

5  out of  5 rating by steve j.
"I appreciate the service and help of Jacob and the rest of staff at the office of Joan warner, Close to home , no need to do business with anyone else."

Laura Wade

September 20, 2021

5  out of  5 rating by Laura Wade
"I have been with joan Warner state farm for eight years ago they have been so good to me they are friendly and helpful the last time I needed help I talked to them for almost a half hour I love them and would trade them for anything"

Zef Dresevic

May 8, 2021

4  out of  5 rating by Zef Dresevic
"Their good"

Sonny George

March 11, 2021

5  out of  5 rating by Sonny George
"I'll definitely recommend if anyone reach me"

Denise Erwin

November 15, 2020

5  out of  5 rating by Denise Erwin
"My husband and I have been customers of this agency for 20 years (maybe more). Because of our recommendation, many of my family are also with Joan. She is genuinely concerned and cares about her customers in making sure they have the coverage they need. She is very knowledgeable and thorough in her explanations (most recently we had to review our auto due to reform). Additionally, they are super responsive when needed and go above and beyond to help resolve claims. I highly recommend Joan and her entire team."

Classical Concerto

October 21, 2020

5  out of  5 rating by Classical Concerto
"I used to have my insurance with State Farm while I was in Canada. I am very happy to join them again. The whole experience is like I am finally back home. With my workplace just about 1 mile from my home and not like driving in general, I really don’t drive much, quite sure my driving is many times less than the vast majority of drivers out there. In the past I paid as much as everyone else for my auto insurance which I always consider a rip off on me. I like State Farm’s Drive Safe and Save program which tracks my driving and based on that gives me a considerable discount for my insurance. On top of that, if for any reason I decide not to dive for a period of time, they allow me to put my car in “storage” for very minimal cost of premium. Thanks to Joan and her very friendly staff, I am glad that I am a happy customer of State Farm all over again. Two thumbs up to Olivia!"

Joshua Urbiha

October 3, 2020

5  out of  5 rating by Joshua Urbiha
"I've had insurance through this locations for years and years, amazing customer service, and never had an issues discussing my policies or concerns... Jake from state farm also works here, and it's always a great chuckle when he answers the phone. 🤣"

Rahul Chandrashekar

August 21, 2020

5  out of  5 rating by Rahul Chandrashekar
"I was in touch with Olivia from Joan's office and she is extremely a customer care person - in a nutshell: great team"

Younghwa Kwon

June 30, 2020

5  out of  5 rating by Younghwa Kwon
"Danielle was great! She addressed all my concerns and I am happy with my rate."

queen Michelle

June 23, 2020

5  out of  5 rating by queen Michelle
"Ive always received kind and professional service from Jacob and staff. Jacob heps me through my confusion at times with the whole insurance thing and I know he has my best interest with statefarm in mind"

Abby S

April 14, 2020

5  out of  5 rating by Abby S
"Fantastic customer service! Jacob was very helpful with the many questions I needed answered!"