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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Corey Perdue

May 6, 2026

1  out of  5
rating by Corey Perdue
"Absolutely terrible customer service time after time. So much so that I can hardly imagine these reviews are even real on this platform. From dropping umbrella insurance because agent(Jacob) not adding sufficient coverage on a homeowners policy, to dropping my auto insurance MULTIPLE times for no good explanation, to dropping incorrect homeowners insurance when making changes because your slowly leaving this terrible establishment. I can go on and on but I think we get the point. If you want to know your covered by your insurer at all times without having to second guess it daily, I’d suggest staying away from Joan Warners office. Unlike a good neighbor, Joan Warners, State Farm office will never be there!"
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Nate

May 6, 2026

5  out of  5
rating by Nate
"Danielle at Joan Warner in Farmington was a pleasure to work with from start to finish… Danielle is friendly, punctual, courteous, and professional, all while being genuinely interested in helping resolve all your insurance needs without pressure. To note, Danielle extended us auto insurance quotes at half the price we were paying prior, for the same coverage. Would highly suggest working with Danielle at this State Farm agency, without hesitation! Thanks for the help!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. I'mthrilled that Danielle left such a great impression! We look forward to keeping up the great work! It was a pleasure to serve you. - Joan Warner, Agent."
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Sally Tyler Davis

May 6, 2026

5  out of  5
rating by Sally Tyler Davis
"Victoria continues to be a pleasure to work with. Prompt and always goes the extra mile! The whole office is great!!"
We responded:
"Sally, it is a pleasure to hear what a wonderful experience you have had working with Victoria! She is a true Insurance Professional. Thanks again for the review. - Joan Warner, Agent"
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Ram kumar K

April 30, 2026

5  out of  5
rating by Ram kumar K
"Sri is knowledgeable, patient, and truly cares about his clients. He helped me secure excellent auto insurance at a competitive price. Very satisfied"
We responded:
"Ram, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future."
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Ashley Odom

April 30, 2026

5  out of  5
rating by Ashley Odom
"I would like to thank joan Warner and her incredible staff. They are very honest, kind, reliable and very helpful. Any questions or concerns I have they take the time to explain everything so I am comfortable in any decision I am making regarding my policies. I am very thankful and appreciative of everyone here. If you are searching for an office and unsure this is the office for you. Thank you all. You all deserve all the great things this life has to offer."
We responded:
"Ashley, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance, do not hesitate to reach out to the Team—we are always here to help! Thank again! Joan Warner"
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Danny Griggers

April 1, 2026

5  out of  5
rating by Danny Griggers
"Marcus helped me get a life insurance policy that I am pleased with. He went over many different options to fit what was best for me with my lifestyle and my budget. He followed up and took the time to set the policy in place with a smooth transaction to get things going. He also recommended a policy that includes my son for a great and friendly cost. I recommend Marcus as an insurance agent to whomever is in the market!"
We responded:
"Greetings Danny, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future."
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Lori Scott

March 31, 2026

5  out of  5
rating by Lori Scott
"I had a fantastic experience thanks to Victoria! They were not only professional and efficient, but they went above and beyond to make sure everything was handled smoothly. Their attention to detail and friendly approach made the service a breeze. Truly a pleasure to work with. Highly recommend!"
We responded:
"Thank you for the amazing review, Lori! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Victoria loves helping our customers and it come thru! Thanks again! Joan Warner, Agent"
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Anthony Gibson

March 20, 2026

5  out of  5
rating by Anthony Gibson
"I worked with Marcus and have nothing but good things to say about this agency. He was very quick to respond and super professional, walking me through which policy fit best for my needs."
We responded:
"Thank you for the amazing review, Anthony! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Hayden White

March 11, 2026

5  out of  5
rating by Hayden White
"It was refreshing for an insurance agent to actually care and help rather than pursue a quota. Marcus was great and I can’t complain. Super responsive and taught me how stay knowledgeable with the insane amount of complexity involved with insurance."
We responded:
"Hayden, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Joan Warner’s Team!"
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Marlene James

March 2, 2026

5  out of  5
rating by Marlene James
"Thank you Victoria Fairweather for your call. I have been with another company for years, but was able to change to state Farm at a less expensive rate. Thank you again Victoria."
We responded:
"Marlene, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to any of the State Farm Agent Joan Warner’s Team Victoria or any of us are always here to help!"
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roderick burr

February 19, 2026

5  out of  5
rating by roderick burr
"Been with State Farm since 1978, in South Carolina, Tennessee, and Michigan. Each agency has served me and my interest very well. Joan’s Michigan agency has been the best of all agencies I have dealt with. Joan’s and her personnel are professional, caring, helpful, and considerate. It is a friendly, pleasant agency to work with."
We responded:
"Thank you for the amazing review, Rod! It is truly the goal of our team to exceed expectations when it comes to your insurance needs. I remember when you first moved to Farmington, you truly are the definition of a Good Neighbor, and it is a pleasure to work with you and your entire family! Thanks again, Joan Warner, Agent."
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Tex Ragsdale

February 17, 2026

5  out of  5
rating by Tex Ragsdale
"Our experience with Joan Warner herself and her State Farm office has been extremely satisfactory. Everyone in the office whom we have dealt with, particularly Victoria Fairweather, has been professional, knowledgable, and helpful -- with a personal touch. We recently switched to the Warner office from a large insurance company in which we felt lost and ignored. This experience has been a very welcome change."
We responded:
"Hey Tex, we are grateful and appreciate the time you took to leave your review. I am so happy that you are enjoying working with Victoria - she is a true professional, and I know she will be there to help in any way she can. We truly value your business, and I personally have enjoyed getting to work with you. Thanks again for the review! Joan Warner, Agent"
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Samantha Stafford

February 16, 2026

5  out of  5
rating by Samantha Stafford
"Joan and Marcus provided a personable experience that lifted my mood entirely. They care about you as a person and do not look at you as a paycheck. Thankful for the work they do along with the kindness- the finance world could learn a thing or two from them :)"
We responded:
"Samantha it has been a pleasure working with you - and both Marcus and I appreciate your time. Looking forward to forging a meaningful partnership in the months ahead! Thank you, Joan Warner, Agent."
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Dena Cooper

February 2, 2026

5  out of  5
rating by Dena Cooper
"I’ve been insured with State Farm for approx 5-6years. Joan Warner Agency staff is phenomenal! And, my agent Diana is always helpful and willing to go above and beyond! I’m grateful for this agency and its staff."
We responded:
"Dena, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Joan Warner’s Team—we are always here to help! - Joan"
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you tubemember

January 30, 2026

5  out of  5
rating by you tubemember
"State Farm is by far the best insurance company I’ve ever had. every single time I’ve had a claim they have taken full care of me. I would never recommend any other company!!!! Thank you State Farm!!!"
We responded:
"Hey you, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! See you next time!"
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Sandra Werwega

January 29, 2026

5  out of  5
rating by Sandra Werwega
"Kathy M was recommended to me from my daughter she has had State Farm for over 20 years. I didn't listen to her at first because I already had contacted a local State Farm office in Grand Rapids. So I figured it wouldn't make a difference. Boy was I wrong, Kathy was so easy to talk to, she found ways to lower my rate without sacrificing benefits. Wow I couldn't believe how easy she was to understand when giving me options and explaining the results of my decisions. If your tired of getting the run around from other representatives I highly recommend Kathy M. I purchased Auto and Condo insurance and saved a couple of hundred dollars!"
We responded:
"Hey Sandra, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. Kathy is a true Insurance professional! Please reach out to us with any additional questions or comments! Sincerely, Joan Warner, Agent"
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Diana Taylor

January 14, 2026

5  out of  5
rating by Diana Taylor
"Jacob was GREAT ! He was really helpful and listened to what I asked and wanted. I suggest if you need car life home or rental insurance this is where you call and go I give them 10 stars"
We responded:
"Thanks Diana! I agree Jacob is a dedicated professional who really cares about our customers. Thanks again for the 5 Star Review!- Joan Warner, Agent"
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Mark Miller

January 13, 2026

5  out of  5
rating by Mark Miller
"We have had our Home and Auto Insurance with Joan Warners office for many years. I cannot say enough great things about their agent Jacob Mark. He is the most pleasant person I have ever had done business. He cares about his clients and makes sure that all their needs are taken care of. Great communication and a truly nice guy. Great company to do business with,"
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Kimberly Felberg

January 9, 2026

5  out of  5
rating by Kimberly Felberg
"Marcus Rodriguez was excellent to work with for my auto & home insurance. Very patient, and quick to respond to my messages and answered all questions that I had. I appreciated his experience and positive attitude - Not pushy at all with sales, also!! Kimberly Felberg"
We responded:
"Thank you for your business - Marcus is a true professional and I am so glad you had a positive experience!"
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Stephanie Laird

January 8, 2026

5  out of  5
rating by Stephanie Laird
"My agent was Marcus, he was very nice and helpful. I explained what I wanted, he understood and got me the best deal."
We responded:
"Thank you for your kind words. We do our best to make sure our customers have a great experience "
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Summayya Williams

January 8, 2026

5  out of  5
rating by Summayya Williams
"I highly recommend Marcus Rodriguez! He was great to work with. He was very responsive, patient, and knowledgeable. He took the time to really look for the best option for me and ended up finding me the lowest quote I’ve had in years. The process was smooth and stress free. I’m really glad I worked with him."
We responded:
"Thank you so much! We appreciate your business."
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Michael Hart

December 31, 2025

5  out of  5
rating by Michael Hart
"Victoria Fairweather is always helpful and very respectful when talking with her. I always appreciate her assistance, She is easy to work with and always has my best interest in mind."
We responded:
"Thanks Michael- our customers love working with Victoria. She has a lot of experience and truly loves helping people with their insurance needs."
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Kimberly Purify

December 24, 2025

5  out of  5
rating by Kimberly Purify
"Amazing customer service from Marcus, it was my pleasure to work with Marcus. He made sure I understood everything regarding my insurance very transparent. Sometimes dealing with insurance companies can be a pain but my experience with Marcus was amazing and professional. I have already recommended two more family members."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Marcus - he works hard and your satisfaction is his top priority! We look forward to continuing to support your insurance needs. Thanks again. Joan Warner. Agent"
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Tzuyu Ko

December 2, 2025

5  out of  5
rating by Tzuyu Ko
"I had a great experience with Victoria Fairweather. I can’t take phone calls during work hours, and she was very patient going back and forth with me over email while I worked on adjusting my coverage. She explained everything clearly and made the process much easier. Really appreciate her help, especially given my previous bad experiences with insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! I will let Victoria know you took the time to send this review. Thanks again, Joan"
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Sam Cannonier

November 19, 2025

5  out of  5
rating by Sam Cannonier
"Joan is amazing! Love the office."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"