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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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pepper turner

June 23, 2026

3  out of  5
rating by pepper turner
"Victoria has always been great. Haven’t been happy with the interactions with others."
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Rachel Maironis

June 8, 2026

5  out of  5
rating by Rachel Maironis
"Kim was so incredibly kind and helpful toward me, I’m new to figuring out insurance rates and everything and she made it so easy and reassuring for me!"
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Darlene Yee

May 21, 2026

5  out of  5
rating by Darlene Yee
"They are the best. They take the time to get to know their clients and researched what would work best for our specific needs. Everyone I’ve ever worked with in the office has been highly professional and caring. Highly recommend.!"
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Carol Hamilton

May 14, 2026

5  out of  5
rating by Carol Hamilton
"Very helpful and very patient! She wasn’t pushy when I told her I couldn’t talk at the moment or to call the following week. She gave me the space I needed until I was ready to discuss business. Unlike others business people who would hound me with constant phone calls."
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Corey Perdue

May 6, 2026

1  out of  5
rating by Corey Perdue
"Absolutely terrible customer service time after time. So much so that I can hardly imagine these reviews are even real on this platform. From dropping umbrella insurance because agent(Jacob) not adding sufficient coverage on a homeowners policy, to dropping my auto insurance MULTIPLE times for no good explanation, to dropping incorrect homeowners insurance when making changes because your slowly leaving this terrible establishment. I can go on and on but I think we get the point. If you want to know your covered by your insurer at all times without having to second guess it daily, I’d suggest staying away from Joan Warners office. Unlike a good neighbor, Joan Warners, State Farm office will never be there!"
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Nate

May 6, 2026

5  out of  5
rating by Nate
"Danielle at Joan Warner in Farmington was a pleasure to work with from start to finish… Danielle is friendly, punctual, courteous, and professional, all while being genuinely interested in helping resolve all your insurance needs without pressure. To note, Danielle extended us auto insurance quotes at half the price we were paying prior, for the same coverage. Would highly suggest working with Danielle at this State Farm agency, without hesitation! Thanks for the help!"
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Sally Tyler Davis

May 6, 2026

5  out of  5
rating by Sally Tyler Davis
"Victoria continues to be a pleasure to work with. Prompt and always goes the extra mile! The whole office is great!!"
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Ram kumar K

April 30, 2026

5  out of  5
rating by Ram kumar K
"Sri is knowledgeable, patient, and truly cares about his clients. He helped me secure excellent auto insurance at a competitive price. Very satisfied"
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Ashley Odom

April 30, 2026

5  out of  5
rating by Ashley Odom
"I would like to thank joan Warner and her incredible staff. They are very honest, kind, reliable and very helpful. Any questions or concerns I have they take the time to explain everything so I am comfortable in any decision I am making regarding my policies. I am very thankful and appreciative of everyone here. If you are searching for an office and unsure this is the office for you. Thank you all. You all deserve all the great things this life has to offer."
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Danny Griggers

April 1, 2026

5  out of  5
rating by Danny Griggers
"Marcus helped me get a life insurance policy that I am pleased with. He went over many different options to fit what was best for me with my lifestyle and my budget. He followed up and took the time to set the policy in place with a smooth transaction to get things going. He also recommended a policy that includes my son for a great and friendly cost. I recommend Marcus as an insurance agent to whomever is in the market!"
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Lori Scott

March 31, 2026

5  out of  5
rating by Lori Scott
"I had a fantastic experience thanks to Victoria! They were not only professional and efficient, but they went above and beyond to make sure everything was handled smoothly. Their attention to detail and friendly approach made the service a breeze. Truly a pleasure to work with. Highly recommend!"
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Anthony Gibson

March 20, 2026

5  out of  5
rating by Anthony Gibson
"I worked with Marcus and have nothing but good things to say about this agency. He was very quick to respond and super professional, walking me through which policy fit best for my needs."
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Hayden White

March 11, 2026

5  out of  5
rating by Hayden White
"It was refreshing for an insurance agent to actually care and help rather than pursue a quota. Marcus was great and I can’t complain. Super responsive and taught me how stay knowledgeable with the insane amount of complexity involved with insurance."
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Marlene James

March 2, 2026

5  out of  5
rating by Marlene James
"Thank you Victoria Fairweather for your call. I have been with another company for years, but was able to change to state Farm at a less expensive rate. Thank you again Victoria."
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roderick burr

February 19, 2026

5  out of  5
rating by roderick burr
"Been with State Farm since 1978, in South Carolina, Tennessee, and Michigan. Each agency has served me and my interest very well. Joan’s Michigan agency has been the best of all agencies I have dealt with. Joan’s and her personnel are professional, caring, helpful, and considerate. It is a friendly, pleasant agency to work with."
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Tex Ragsdale

February 17, 2026

5  out of  5
rating by Tex Ragsdale
"Our experience with Joan Warner herself and her State Farm office has been extremely satisfactory. Everyone in the office whom we have dealt with, particularly Victoria Fairweather, has been professional, knowledgable, and helpful -- with a personal touch. We recently switched to the Warner office from a large insurance company in which we felt lost and ignored. This experience has been a very welcome change."
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Samantha Stafford

February 16, 2026

5  out of  5
rating by Samantha Stafford
"Joan and Marcus provided a personable experience that lifted my mood entirely. They care about you as a person and do not look at you as a paycheck. Thankful for the work they do along with the kindness- the finance world could learn a thing or two from them :)"
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Dena Cooper

February 2, 2026

5  out of  5
rating by Dena Cooper
"I’ve been insured with State Farm for approx 5-6years. Joan Warner Agency staff is phenomenal! And, my agent Diana is always helpful and willing to go above and beyond! I’m grateful for this agency and its staff."
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you tubemember

January 30, 2026

5  out of  5
rating by you tubemember
"State Farm is by far the best insurance company I’ve ever had. every single time I’ve had a claim they have taken full care of me. I would never recommend any other company!!!! Thank you State Farm!!!"
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Sandra Werwega

January 29, 2026

5  out of  5
rating by Sandra Werwega
"Kathy M was recommended to me from my daughter she has had State Farm for over 20 years. I didn't listen to her at first because I already had contacted a local State Farm office in Grand Rapids. So I figured it wouldn't make a difference. Boy was I wrong, Kathy was so easy to talk to, she found ways to lower my rate without sacrificing benefits. Wow I couldn't believe how easy she was to understand when giving me options and explaining the results of my decisions. If your tired of getting the run around from other representatives I highly recommend Kathy M. I purchased Auto and Condo insurance and saved a couple of hundred dollars!"
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Diana Taylor

January 14, 2026

5  out of  5
rating by Diana Taylor
"Jacob was GREAT !
He was really helpful and listened to what I asked and wanted. I suggest if you need car life home or rental insurance this is where you call and go
I give them 10 stars"
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Mark Miller

January 13, 2026

5  out of  5
rating by Mark Miller
"We have had our Home and Auto Insurance with Joan Warners office for many years. I cannot say enough great things about their agent Jacob Mark. He is the most pleasant person I have ever had done business. He cares about his clients and makes sure that all their needs are taken care of. Great communication and a truly nice guy. Great company to do business with,"
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Kimberly Felberg

January 9, 2026

5  out of  5
rating by Kimberly Felberg
"Marcus Rodriguez was excellent to work with for my auto & home insurance. Very patient, and quick to respond to my messages and answered all questions that I had. I appreciated his experience and positive attitude - Not pushy at all with sales, also!!
Kimberly Felberg"
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Stephanie Laird

January 8, 2026

5  out of  5
rating by Stephanie Laird
"My agent was Marcus, he was very nice and helpful. I explained what I wanted, he understood and got me the best deal."
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Summayya Williams

January 8, 2026

5  out of  5
rating by Summayya Williams
"I highly recommend Marcus Rodriguez! He was great to work with. He was very responsive, patient, and knowledgeable. He took the time to really look for the best option for me and ended up finding me the lowest quote I’ve had in years. The process was smooth and stress free. I’m really glad I worked with him."